Frequently Asked Questions
WHAT SHOULD I DO IF A RELATIVE DIES AT HOME?
If the death that has been expected occurs at home or at a nursing home, the doctor who has been treating them should be contacted. If the person who has passed away have seen their doctor during their final illness (within the previous 14 days) the doctor or a colleague will either attend to confirm that death has occurred, or will give permission for the deceased to be transferred to our funeral home. At his time you should call us on our 24hr telephone no 01254 390542. We will then attend and transfer your loved one into our care.
WHAT SHOULD I DO IF A RELATIVE DIES IN HOSPITAL?
If a relative who has been a hospital in-patient dies, the doctors who have been treating the deceased will usually be able to issue the Medical Certificate of Cause of Death. The ward staff or doctor will provide the information you need in order to collect the death certificate. Alternatively you can ring us for advice on 01254 390542 and we’ll give you the relevant contact numbers.
Most hospitals will give family members the opportunity to sit with the deceased before transfer from the ward or private room. There may even be a chapel of rest at the hospital specifically for this purpose. The deceased will then be taken to the mortuary from where they will be collected by us.
THE DOCTOR SAYS HE WON’T ISSUE THE MEDICAL CERTIFICATE
OF CAUSE OF DEATH. WHY IS THIS?
If the doctor will not issues a Medical Certificate of Cause of Death it is usually because the circumstances surrounding the death mean it should be referred to HM Coroner for further investigation. The doctor can only complete the Medical Certificate of Cause of Death if they know the cause of death having seen the deceased for this illness in the 14 days prior to death occurring. The doctor cannot issue the Medical Certificate of Cause of Death if the deceased:-
*has died a violent or an unnatural death;
*has died a sudden death of which the cause is unknown;
*has died in prison or in such a place or in such circumstances as to require an inquest under any other Act.
If the death does not fall into these criteria but the deceased underwent an operation shortly before death or there is a suggestion of a possible industrial disease, then it is probable that the doctor will not complete the Medical Certificate of Cause of Death but refer the death to HM Coroner in whose sub-district the death occurred.
If the death is referred to HM Coroner their office will arrange for the deceased to be taken to their mortuary in order that the death can be investigated and, if necessary, an inquest opened.
WHAT DOES HER MAJESTY’S CORONER DO?
The office of HM Coroner back to Saxon times and has evolved down the centuries. Generally, HM Coroner has been, and is, one who acts on behalf of the Crown in legal matters connected with disaster and property rights, treasure trove, shipwreck and the like, thus leading to the investigation of the many deaths which occurred at such a time. Having complete jurisdiction over all sudden and unexplained deaths was a natural extension of his/her powers, and this forms the main part of his/her work today.
Originally HM Coroner was named ‘Coronae Curia Regis’- the keeper of the royal pleas. Today, the correct title of HM Coroner is – ‘Her Majesty’s Coroner for usually the whole or part of a Local Authority area, ie ‘Her Majesty’s Coroner for Southampton’.
The main duties of the Coroner today are:-
*to investigate all sudden and unexpected deaths,
*to investigate all deaths that happen abroad where the body is repatriated to the United Kingdom;
*to give permission to remove bodies out of England and Wales;
*to act for the Crown in respect of treasure trove.
The holder of the post of HM Coroner usually has a legal background and is not infrequently a solicitor. He/she can also be a doctor with a legal background, and is occasionally both. Although the Local Authority supplies the Coroner Service, paying all costs – including the costs of removals by funeral firms acting on behalf of the Coroner – the Coroner is not employed by the Authority, being only answerable to the Crown in the person of one of Her Majesty’s Secretaries of State, namely the Home Secretary.
The Coroner Service is administered by HM Coroner who is assisted by a Deputy, as the service has to be available at all times. In the major jurisdictions HM Coroner may have a Coroner’s Court, offices and a public mortuary all in one facility. However, HM Coroners mostly operate from solicitors’ offices or the like, using Local Authority or hospital mortuaries. In addition to having clerical help, HM Coroners, are assisted by a Coroner’s Officer or Officers. Normally, the Coroner’s Officer is a Police Officer seconded to the Coroner Service working on a full time basis – in plain clothes; however, in more rural areas it can be any Police Officer on duty. With the increasing civilianisation of many areas of Police work, the office is often held by a retired Police Officer or other civilians with some legal background.
The Coroner’s Officer assists by taking statements from witnesses, carrying out investigations required by HM Coroner, arranging for the removal of the body to the appropriate mortuary and generally liaising between the family, pathologist, funeral firm and HM Coroner.
Your local funeral firm will be familiar with HM Coroner’s procedures in your area and will be able to advise you how to proceed.
WHY DO GP’S CHARGE FOR CREMATION FORMS?
A deceased person cannot be cremated until the cause of death has been ascertained and properly recorded. The cause of death must then be verified by a second doctor, entirely independent of the first.
The British Medical Association (BMA) website sets out the procedure as follows:-
“Before cremation can take place two certificates need to be signed, one by the GP and one by another independent doctor. A Cremation Form 4 must be completed by the registered medical practitioner who attended the deceased during their last illness. Cremation Form 5 must be completed by a registered medical practitioner who is neither a partner nor a relative of the doctor who completed Cremation Form 4.
A fee of £82 is charged for the completion of Cremation Forms 4 and 5, (£164 in total) as this does not form part of a doctor’s NHS duties. Doctors charge these fees to the funeral firm and are then the costs are generally passed on to the family. However at Barton & Hallworth this cost is included in our All Inclusive Packages. Doctors are also entitled to charge a mileage allowance, where apropriate.
The doctors’ fees are set by the BMA and are reviewed annually.
WHY DO I HAVE TO REGISTER THE DEATH?
All deaths have to be registered. The people closest to the deceased have a legal obligation to do this. Deaths in England and Wales or Northern Ireland should be registered within 5 days – if however this is not going to be possible, you should inform the Registrar as soon as possible. In Scotland, deaths must be registered within 8 days.
WHICH REGISTRAR’S OFFICE SHOULD I GO TO?
In England and Wales, the death has to be registered at the registrar’s office in the area where the death occurred. This is the case even if the death occurred any distance away from home. However, there is a facility available to attend your local registrar’s office to register a death that occurred in another area. This is called ‘Registration by Declaration’, and involves the two Registrars transferring documents by fax and post in order to register the death. Depending on the circumstances, this can delay the date of the funeral – ask your chosen funeral firm for advice.
In Scotland, you can register the death either at the place of death or where the deceased had their normal residence, as long as both are in Scotland.
WHAT DO I NEED TO REGISTER THE DEATH?
When registering a death that was expected and that has occurred in England or Wales, you will need the following documents:-
*the Medical Certificate of Cause of Death from the doctor who was treating the deceased during the last illness;
*The Medical Card of the Deceased – if available do not delay registering the death if you cannot find it – the Registrar will explain to you what to do if the Medical Card is subsequently found.
Other information you will be required to provide includes:-
*the date and place of death;
*the full name and surname (and the maiden surname if the deceased was a woman who had married);
*the date and place of birth;
*the occupation (and if the deceased was a married woman or a widow the name and occupation of her husband);
*the usual address;
*whether the deceased was in receipt of a pension or allowance from public funds;
*if the deceased was married, the date of birth of the surviving widow or widower;
*name and surname of informant;
The informant will then sign the Register, certifying that the information that has been given to the Registrar is correct.
When the Coroner is involved, the Medical Certificate of Cause of Death is replaced by one from HM Coroner. Your funeral firm or, if necessary, the Coroner’s Office, will be able to advise you when you will be able to attend the Registrar’s Office to register the death.
WHAT WILL THE REGISTRAR GIVE ME?
In the majority of cases the Registrar will then issue:-
*The Registrar’s Certificate for Burial or Cremation (Green Form). This form is required by your chosen funeral director, who will hand it to the appropriate authority in due course.
*A Certificate of Registration or Notification of Death. This certificate is needed in order to claim benefits from the Department for Work and Pensions (DWP).
*Copies of the entry in the register – on payment of the prescribed fee. NB. Copies of the entry, which are usually required for legal purposes, may be obtained from the Registrar up to six months from the date of registration. After six months copies can be obtained from: The Registrar General, PO Box 2, Southport PR8 2JD
*Leaflets on State benefits and Form 48 (procedure for dealing with Wills).
It is possible that the DWP Form SF200 will be available for those that may need to make a claim for a Funeral Payment from the Social Fund. Once completed, this form should be taken or sent to your local Job Centre Plus with any pension or benefit books in the deceased’s name, or in joint names. This is also used to assess whether a surviving partner is eligible for benefits such as Widows Benefit. You can download the form on the Department for Works and Pensions website. To find out more information please visit the website and click on Funeral Payment.
DO I HAVE TO REGISTER THE DEATH BEFORE ARRANGING THE
No. It is important to understand the difference between arranging a funeral and the funeral itself.
The funeral arrangement involves your funeral director discussing with you the type of funeral required, and offering you advice and information as appropriate. This can be done as soon as you have made certain decisions about the funeral – ie whether it is to be a burial or cremation.
The funeral itself cannot proceed without the death being registered.
WE HAVE NEVER BEEN A RELIGIOUS FAMILY – DO WE HAVE TO HAVE A VICAR TO TAKE THE CEREMONY?
No – there is no requirement to hold a religious funeral service, and there are a number of alternatives. Perhaps a relative or friend could take the service if they feel able to do so. Other members of the congregation could speak or read verses or poems. The British Humanist Association and the Institute of Civil Funerals have networks of officiants who will provide a very personal non-religious ceremony. Ask your funeral firm for more information or to organise a humanist ceremony or visit humanist.org.uk or iocf.org.uk
WHAT ARE GREEN FUNERALS AND WOODLAND BURIALS?
‘Green funeral’ is a term often used to describe funeral services that take a less traditional form. This may mean choosing a location for the funeral service that is unusual, such as a woodland burial ground, deciding not to have overseas grown flowers on the funeral or selecting a coffin made of material other than wood.
It is sometimes the case that funeral directors will use the expression ‘Green Funeral’ to try to differentiate their service from that of others. An environmentally responsible funeral need not differ significantly from any other. By checking that the wood used to make a wooden coffin is obtained from sustained managed resources, using a local cemetery or crematorium and arranging to share vehicles when travelling to and from the funeral would be significant strides to achieving an environmentally responsible funeral, if that is your preference.
Woodland burial grounds are cemeteries, often privately run, where strict rules govern what can and cannot be buried. These sites are presented in many different ways – some are pleasant and well presented, while others are hard to discern from traditional cemeteries. Each will have its own rules about what is and is not allowed. If you are considering buying a grave in a woodland burial ground, you should visit to see whether it is what you expect and ask to see their terms and conditions. Of particular interest should be the length of the exclusive right of burial and what the long term plans for the site are.
We will be able to provide you with information about woodland burial grounds local to you should you require it.
CAN I GET ANY ASSISTANCE WITH FUNERAL COSTS?
Assistance is available from the Department for Work and Pensions’ (DWP) Social Fund which can provide assistance to individuals who meet the required criteria. To qualify you demonstrate that you are the most suitable person to take responsibility for paying the funeral account – additionally you must be receiving at least one of several qualifying benefits and have insufficient savings to pay for the funeral.
The DWP Funeral Payment will provide a limited amount, which may cover a very basic funeral, or provide a contribution towards a more traditional funeral. Your funeral director will be able to advise you about the qualifying criteria and the likely contribution available.